Evaluating Social Impact of Smart City Technologies and Services: Methods, Challenges, Future Directions
Publiceringsår
2023
Upphovspersoner
Hodson, Elise; Vainio, Teija; Nader Sayun, Michel; Tomitsch, Martin; Jones, Ana; Jalonen, Meri; Börütecene, Ahmet ; Hasan, Md Tanvir ; Paraschivoiu, Irina; Wolff, Annika; Yavo-Ayalon, Sharon; Yli-Kauhaluoma, Sari; Young, Gareth W.
Abstrakt
This study examines motivations, definitions, methods and challenges of evaluating the social impacts of smart city technologies and services. It outlines concepts of social impact assessment and discusses how social impact has been included in smart city evaluation frameworks. Thematic analysis is used to investigate how social impact is addressed in eight smart city projects that prioritise human-centred design across a variety of contexts and development phases, from design research and prototyping to completed and speculative projects. These projects are notable for their emphasis on human, organisational and natural stakeholders; inclusion, participation and empowerment; new methods of citizen engagement; and relationships between sustainability and social impact. At the same time, there are gaps in the evaluation of social impact in both the smart city indexes and the eight projects. Based on our analysis, we contend that more coherent, consistent and analytical approaches are needed to build narratives of change and to comprehend impacts before, during and after smart city projects. We propose criteria for social impact evaluation in smart cities and identify new directions for research. This is of interest for smart city developers, researchers, funders and policymakers establishing protocols and frameworks for evaluation, particularly as smart city concepts and complex technologies evolve in the context of equitable and sustainable development.
Visa merOrganisationer och upphovspersoner
Helsingfors universitet
Yli-Kauhaluoma Sari
Åbo universitet
Jones-Wilenius Ana
Publikationstyp
Publikationsform
Artikel
Moderpublikationens typ
Tidning
Artikelstyp
En originalartikel
Målgrupp
VetenskapligKollegialt utvärderad
Kollegialt utvärderadUKM:s publikationstyp
A1 Originalartikel i en vetenskaplig tidskriftPublikationskanalens uppgifter
Moderpublikationens namn
Förläggare
Volym
7
Nummer
3
Artikelnummer
33
ISSN
Publikationsforum
Publikationsforumsnivå
1
Öppen tillgång
Öppen tillgänglighet i förläggarens tjänst
Ja
Öppen tillgång till publikationskanalen
Helt öppen publikationskanal
Parallellsparad
Ja
Övriga uppgifter
Vetenskapsområden
Data- och informationsvetenskap; Kemi; Arkitektur; Socialgeografi och ekonomisk geografi; Övriga samhällsvetenskaper; Social- och samhällspolitik; Bildkonst och formgivning
Nyckelord
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Publiceringsland
Schweiz
Förlagets internationalitet
Internationell
Språk
engelska
Internationell sampublikation
Ja
Sampublikation med ett företag
Ja
DOI
10.3390/mti7030033
Publikationen ingår i undervisnings- och kulturministeriets datainsamling
Ja