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Evaluating Social Impact of Smart City Technologies and Services: Methods, Challenges, Future Directions

Publiceringsår

2023

Upphovspersoner

Hodson, Elise; Vainio, Teija; Nader Sayun, Michel; Tomitsch, Martin; Jones, Ana; Jalonen, Meri; Börütecene, Ahmet ; Hasan, Md Tanvir ; Paraschivoiu, Irina; Wolff, Annika; Yavo-Ayalon, Sharon; Yli-Kauhaluoma, Sari; Young, Gareth W.

Abstrakt

This study examines motivations, definitions, methods and challenges of evaluating the social impacts of smart city technologies and services. It outlines concepts of social impact assessment and discusses how social impact has been included in smart city evaluation frameworks. Thematic analysis is used to investigate how social impact is addressed in eight smart city projects that prioritise human-centred design across a variety of contexts and development phases, from design research and prototyping to completed and speculative projects. These projects are notable for their emphasis on human, organisational and natural stakeholders; inclusion, participation and empowerment; new methods of citizen engagement; and relationships between sustainability and social impact. At the same time, there are gaps in the evaluation of social impact in both the smart city indexes and the eight projects. Based on our analysis, we contend that more coherent, consistent and analytical approaches are needed to build narratives of change and to comprehend impacts before, during and after smart city projects. We propose criteria for social impact evaluation in smart cities and identify new directions for research. This is of interest for smart city developers, researchers, funders and policymakers establishing protocols and frameworks for evaluation, particularly as smart city concepts and complex technologies evolve in the context of equitable and sustainable development.
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Organisationer och upphovspersoner

Aalto-universitetet

Hodson Elise

Jalonen Meri

Nader Sayun Michel Orcid -palvelun logo

Yli-Kauhaluoma Sari Orcid -palvelun logo

Vainio Teija Orcid -palvelun logo

Helsingfors universitet

Yli-Kauhaluoma Sari

Åbo universitet

Jones-Wilenius Ana

Publikationstyp

Publikationsform

Artikel

Moderpublikationens typ

Tidning

Artikelstyp

En originalartikel

Målgrupp

Vetenskaplig

Kollegialt utvärderad

Kollegialt utvärderad

UKM:s publikationstyp

A1 Originalartikel i en vetenskaplig tidskrift

Publikationskanalens uppgifter

Förläggare

MDPI AG

Volym

7

Nummer

3

Artikelnummer

33

Publikationsforum

87080

Publikationsforumsnivå

1

Öppen tillgång

Öppen tillgänglighet i förläggarens tjänst

Ja

Öppen tillgång till publikationskanalen

Helt öppen publikationskanal

Parallellsparad

Ja

Övriga uppgifter

Vetenskapsområden

Data- och informationsvetenskap; Kemi; Arkitektur; Socialgeografi och ekonomisk geografi; Övriga samhällsvetenskaper; Social- och samhällspolitik; Bildkonst och formgivning

Nyckelord

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Publiceringsland

Schweiz

Förlagets internationalitet

Internationell

Språk

engelska

Internationell sampublikation

Ja

Sampublikation med ett företag

Ja

DOI

10.3390/mti7030033

Publikationen ingår i undervisnings- och kulturministeriets datainsamling

Ja