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The potential of AI for visitor management at culturally rich destinations

Publiceringsår

2025

Upphovspersoner

Lybeck, Robin; Ascenção, Mário Passos; Cardinale, Stefania; Horn, Susanna

Abstrakt

While Porvoo is a popular Finnish day-tour destination with occasional large crowds during the summer season and key events, it does not face the severe overtourism pressures seen in major European hotspots such as Barcelona or Berlin. Instead, Porvoo’s challenge is twofold: attracting more overnight tourists to boost the local economy and distributing tourist traffic more evenly across the town, ensuring that lesser-known areas also receive the attention they deserve. The CULTURATI-project is launching the updated version of its platform in Porvoo. The new version features sensor data on visitor density, making it possible for the AI interface to direct visitor flows as part of the routes and game function (Ascenção, Lybeck & Horn 2024). This innovation tackles a familiar challenge faced by many popular destinations: managing visitor flow effectively, especially in a town where tourism fluctuates between quiet off-seasons and bustling peak periods.
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Organisationer och upphovspersoner

Haaga-Helia ammattikorkeakoulu

Ascenção Mário Orcid -palvelun logo

Lybeck Robin Orcid -palvelun logo

Publikationstyp

Publikationsform

Artikel

Moderpublikationens typ

Tidning

Artikelstyp

Annan artikel

Målgrupp

Facklig

UKM:s publikationstyp

D1 Artikel i en facktidskrift

Publikationskanalens uppgifter

Journal

eSignalsPro

Förläggare

Haaga-Helia University of Applied Sciences

Nummer

31.1.12025

Öppen tillgång

Öppen tillgänglighet i förläggarens tjänst

Ja

Öppen tillgång till publikationskanalen

Helt öppen publikationskanal

Parallellsparad

Nej

Övriga uppgifter

Vetenskapsområden

Företagsekonomi

Nyckelord

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Publiceringsland

Finland

Förlagets internationalitet

Inhemsk

Språk

engelska

Internationell sampublikation

Nej

Sampublikation med ett företag

Ja

Publikationen ingår i undervisnings- och kulturministeriets datainsamling

Ja