2024

Shameem, Mohammad; Kumar, Chiranjeev; Chandra, Bibhas; Ali Khan, Arif; Ahmed, Md. Nadeem; Verner, J. M.; Nadeem, Mohammad; Akbar, Muhammad Azeem

Software development projects depend on collaborative teams. In the past 50 years of research, various studies have explored the effect of software engineer's personality traits and cultural values on team performance. These studies have led to better understand these relationships; however, how the personality traits and cultural values influence the team effectiveness is still far away in the literature. This research aims to investigate the relationships between social and psychological complexities (including personality traits and cultural values), team coordination, team motivation, and team success (which comprises team effectiveness and team climate) to explore the impact of social and psychological issues on software team success. An online survey targeting software development professionals and unstructured interviews were followed for data collection. We received 112 responses from software developers working in different countries. Findings indicate that personality traits and cultural values, that is, consciousness, openness, harmony, and autonomy, have positive relationship with team coordination effectiveness, while other factors such as neuroticism, embeddedness, hierarchy, and mastery were found to be related negatively with it. These negative relationships can be mitigated by motivating team members appropriately. Based on our research findings, we conclude that the negative impact caused by different personality and cultural traits could be reduced by improving team coordination effectiveness using effective motivation.