Intervening in workplace issues helps prevent risks and streamline work, but it is a socially demanding action, which can challenge workplace relationships and affect well-being. As workplaces become more diverse and work shifts increasingly to hybrid environments, there is a need for a new understanding of the conditions, consequences, and impacts of intervention. This project examines intervention as a social phenomenon. Using interaction research approaches and other qualitative and quantitative methods, we explore cultural ideals related to intervention in workplaces, institutional processes of intervention, and the concrete interaction practices by which interventions are implemented. The project will provide insight into what types of problems are considered to require intervention, who is expected to intervene and when, how intervention occurs, and what its effects are. The results will be used to develop measures that promote social sustainability and inclusivity in workplaces.

2025

2029