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Lean service innovation

Referentgranskad
Öppen tillgång
DOI
10.1287/serv.2017.0194
Ojasalo, Jukka; Ojasalo, Katri
Service science2018Publicationer information ikon

Design for service comes to service logic

Referentgranskad
Öppen tillgång
Wetter-Edman, Katarina; Sangiorgi, Daniela; Edvardsson, Bo; Holmlid, Stefan; Gr?nroos, Christian; Ma...
Naples Forum on Service2013Publicationer information ikon

Design Principles for Virtual Reality Applications Used in Collaborative Service Encounters

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Öppen tillgång
DOI
10.1177/10946705241266971
Pöyry, Essi; Holopainen, Jani; Parvinen, Petri; Mattila, Osmo; Tuunanen, Tuure
Journal of service research2024Publicationer information ikon

Service Logics and Service Design Intertwine in the New Management Competences. Multi-disciplinary approaches in service research

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Öppen tillgång
Tossavainen, Päivi; Luojus, Satu
Naples Forum on Service2019Publicationer information ikon

Service Strategizing—Shaping Service in Dynamic Contexts

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Öppen tillgång
DOI
10.1007/978-3-030-91828-6_9
Strandvik, Tore; Holmlund-Rytkönen, Maria; Lähteenmäki, Ilkka
SPRINGER2022Publicationer information ikon

Systemic Development of Service Innovation

Referentgranskad
DOI
10.1007/978-1-4471-6590-3_17
Hautamäki, Antti; Oksanen, Kaisa
Springer2015Publicationer information ikon

How Framing Drives Emerging Service Innovations

Referentgranskad
Strandvik, Tore; Sten, Jan; Rindell, Anne
Naples Forum on Service2013Publicationer information ikon

Exploring Self-Service Support Methods in IT Service Management

Referentgranskad
Jäntti Marko
International Conference on Service Systems and Service Management2013Publicationer information ikon

Involving Customers in the Service Innovation Process

Referentgranskad
DOI
10.1007/978-1-4614-1972-3_32
Toivonen, Marja; Holopainen, Mari; Tuominen, Tiina
Service Science: Research and Innovations in the Service Economy2011Publicationer information ikon

Short-term and long-term quality of service

Referentgranskad
Öppen tillgång
DOI
10.1108/ijqss-04-2018-0034
Ojasalo, Jukka
International journal of quality and service sciences2019

Lean service innovation

Referentgranskad
Öppen tillgång
DOI
10.1287/serv.2017.0194
2018

Design for service comes to service logic

Referentgranskad
Öppen tillgång
2013

Design Principles for Virtual Reality Applications Used in Collaborative Service Encounters

Referentgranskad
Öppen tillgång
DOI
10.1177/10946705241266971
2024

Service Logics and Service Design Intertwine in the New Management Competences. Multi-disciplinary approaches in service research

Referentgranskad
Öppen tillgång
2019

Service Strategizing—Shaping Service in Dynamic Contexts

Referentgranskad
Öppen tillgång
DOI
10.1007/978-3-030-91828-6_9
2022

Systemic Development of Service Innovation

Referentgranskad
DOI
10.1007/978-1-4471-6590-3_17
2015

How Framing Drives Emerging Service Innovations

Referentgranskad
2013

Exploring Self-Service Support Methods in IT Service Management

Referentgranskad
2013

Involving Customers in the Service Innovation Process

Referentgranskad
DOI
10.1007/978-1-4614-1972-3_32
2011

Short-term and long-term quality of service

Referentgranskad
Öppen tillgång
DOI
10.1108/ijqss-04-2018-0034
2019