Ascenção, Mário Passos
https://orcid.org/0000-0002-0536-0860 Nyckelord
sustainable marketing; experience economy; service experience design; imagineering; serious play;LSPAffiliering
Haaga-Helia University of Applied Sciences
Enheten
R&D - Service Business Development & Design
Title
Principal Lecturer 2007
Källa : ORCID
Julkaisut (29)
Intelligent automation in hospitality: exploring the relative automatability of frontline food service tasks
2023
Algorithmic management grows more common among service businesses
Tuomi, Aarni; Ascenção, Mário Passos; Jianu, Brana
esignals
2022
Design for a Better World through Sustainable Service Design
Lassila, Sirpa; Ascenção, Mário Passos
eSignals
2022